Privacy Policy

Effective Date: October 3, 2025

1. Introduction

Custom Forms ("we," "us," "our," or "Company") operates the website customforms.net (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect information that applies to our Website and services.

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Website. We will indicate the date of the latest revision at the top of this page. Your continued use of the Website after we post changes constitutes your acceptance of those changes.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us, including:

Contact Information:

Commercial Forms, Inc.
Athens, Texas
Phone: 800-256-4511
Website: www.commercialforms.net

Business Information:

● Project details

● Quote requests

● Product specifications

● Purchase or rental requirements

● Payment information (processed securely through third-party payment processors)

Communications:

Information contained in emails, forms, or other communications you send to us

Customer service inquiries and feedback

Survey responses

2.2 Information We Collect Automatically

When you visit our Website, we automatically collect certain information about your device and usage, including:

Device Information:

● IP address

● Browser type and version

● Operating system

● Device identifiers

● Time zone setting

Usage Information:

● Pages visited

● Time and date of visits

● Time spent on pages

● Links clicked

● Referring website addresses

● Search terms used to find our Website

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. See Section 8 for more details about cookies.

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

● Business partners

● Marketing service providers

● Social media platforms (if you interact with us through social media)

● Data analytics providers

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Improve Our Services

Process and fulfill quote requests

Communicate with you about products and services

Provide customer support

Process transactions and send related information

Manage rental and sales agreements

Respond to your inquiries and requests

3.2 To Enhance User Experience

Personalize your experience on our Website

Analyze usage patterns and trends

Improve our Website functionality and content

Develop new products and services

3.3 For Marketing and Communications

Send you promotional materials and special offers (with your consent where required)

Provide information about products, services, and industry news

Conduct surveys and gather feedback

3.4 For Legal and Security Purposes

Comply with legal obligations and regulatory requirements

Protect against fraud, unauthorized transactions, and other illegal activities

Enforce our Terms of Use and other agreements

Protect the rights, property, and safety of our company, users, and others

3.5 For Business Operations

Maintain business records

Conduct data analysis and research

Manage our business relationships

Facilitate corporate transactions (such as mergers or acquisitions)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

● Payment processors

● Shipping and logistics providers

● Website hosting and maintenance providers

● Email service providers

● Marketing and advertising partners

● Analytics providers

● Customer relationship management (CRM) platforms

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

● Subpoenas, court orders, or legal process

● Requests from law enforcement or government agencies

● Circumstances where we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4.5 Aggregated or De-identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

● The length of time we have an ongoing relationship with you

● Whether there is a legal obligation to which we are subject

● Whether retention is advisable in light of our legal position (such as regarding statutes of limitations, litigation, or regulatory investigations)

● When we no longer need your personal information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to access and update your personal information. You may contact us to request access to or correction of your information.

6.2 Deletion

You may request that we delete your personal information, subject to certain exceptions (such as when we need to retain information for legal purposes).

6.3 Opt-Out of Marketing

You may opt out of receiving promotional emails by:

● Clicking the "unsubscribe" link in any promotional email

● Contacting us directly using the information in Section 12

● Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your transactions or account.

6.4 Do Not Track

Some web browsers have a "Do Not Track" feature. Our Website does not currently respond to "Do Not Track" signals.

6.5 California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

● Know what personal information we collect, use, disclose, and sell

● Request deletion of your personal information

● Opt out of the sale of your personal information (we do not sell personal information)

● Non-discrimination for exercising your privacy rights

● To exercise these rights, please contact us using the information in Section 12.

6.6 European Privacy Rights

If you are located in the European Economic Area (EEA) or United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to:

● Access your personal information

● Rectify inaccurate personal information

● Erase your personal information

● Restrict or object to processing of your personal information

● Data portability

● Withdraw consent

● Lodge a complaint with a supervisory authority

7. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

● Encryption of data in transit using SSL/TLS

● Secure servers and databases

● Access controls and authentication procedures

● Regular security assessments

● Employee training on data security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. We use cookies and similar tracking technologies to collect information about your browsing activities.

8.2 Types of Cookies We Use

Essential Cookies: Necessary for the Website to function properly

Analytics Cookies: Help us understand how visitors use our Website (e.g., Google Analytics)

Functionality Cookies: Remember your preferences and settings

Marketing Cookies: Track your activity across websites to deliver targeted advertising

8.3 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

● View what cookies are stored on your device

● Delete cookies

● Block cookies from being set

● Receive notifications when cookies are being set

Please note that blocking or deleting cookies may impact your experience on our Website and limit functionality.

8.4 Third-Party Cookies

We may allow third-party service providers to place cookies on your device for analytics and advertising purposes. These third parties have their own privacy policies.

9. Third-Party Websites

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our Website is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

11. International Data Transfers

We are based in the United States. If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

The data protection laws in the United States may differ from those in your country. By using our Website, you consent to the transfer of your information to the United States and the processing of your information in accordance with this Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Custom Forms
Email: [email protected]
Phone: 1 (800) 256-4511
Address: 11293 State Hwy 19 N Athens, TX 75752

For California residents exercising CCPA rights, please include "California Privacy Rights Request" in the subject line.

For EEA/UK residents exercising GDPR rights, please include "GDPR Rights Request" in the subject line.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

● Posting the updated Privacy Policy on our Website

● Updating the "Effective Date" at the top of this Privacy Policy

● Sending you an email notification (if you have provided your email address)

● We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Last Updated: October 3, 2025

By using our Website, you acknowledge that you have read and understood this Privacy Policy.